We frequently include product samples when we ship your orders. Unfortunately we are unable to ship samples separately due to the volume of requests we receive.
We will send you an automatic email to confirm your shipment once we ship your order. This email will include a tracking number and link to enable you to track your package.
We want you to be happy with your SoapyMania experience!
Due to the nature of our all natural products, we cannot assure the purity of merchandise once it has been shipped. For safety and hygiene reasons this merchandise cannot be restocked or resold so we do not accept returns. We want you to be happy with your SoapyMania experience!
Your satisfaction is our goal and we truly believe that you will love our products, but if you are really unhappy, please let us know. We want you to have a positive experience and will work with you if you are not pleased with your purchase.
If you wish to return a product, please contact Customer Care at service@soapymania.com to obtain a return authorization and receive further instructions.
We do not normally accept order cancellations or changes once an order has been processed. If you have a question about your order, please contact us at +1-833-999-7627 or via email info@soapymania.com and mention your order number. We will contact you regarding your concern.
The shipping and handling cost for your order is based on the total weight of the order. Can can calculate shipping rate on your cart page using out automatic calculator based on the speed of your delivery preferences.
Due to the nature of our all
natural products, we cannot assure the purity of merchandise once it has been
shipped. For safety and hygiene reasons this merchandise cannot be restocked or
resold so we do not accept returns.
We know that it can be
difficult to order new skin care products online, that is why we offer our
soaps, lotions, and many other products in sample or trial sizes so that you
can experiment.
Your satisfaction is our goal
and we truly believe that you will love our products, but if you are really
unhappy, please let us know. We want you to have a positive experience and will
work with you if you are not pleased with your purchase.
To request a return or
exchange please e-mail us at service@soapymania.com
to obtain a return authorization, and receive further instructions. We may ask
that you return the unused item(s) to us using a prepaid mailing label. All
refunds will be issued to the credit card used for the purchase. Please allow
up to 7 business days for your refund to post to your account
We try our
best to pack our products carefully so that they are protected during the
shipping process, however, once they leave our facility, it is hard to know how
carefully they are handled. If you have received a product that arrived damaged
or broken, please contact us so that we can remedy the situation. Your
satisfaction is our goal.
Contact us via email service@soapymania.com and
explain what happened to your order. We may request a photo of the damaged
item(s), and we may ask that you return the damaged item(s) to us using a
prepaid mailing label.
SoapyMania sends out e-news every month. Our emails
include exclusive offers, product announcements, events and helpful skin and
hair care advice.
We do not partner with any third parties so send out any other emails. Please contact us via email service@soapymania.com and inform us about any suspicious emails you reseived on our behalf.
