100% Satisfaction Guarantee - Returns and Refunds

At SoapyMania, we’re all about creating top-notch bath & body goodies for our amazing customers. We’re super confident you’ll love your purchase, but if for any reason you’re not completely satisfied, don’t worry – we’ve got your back with our 100% satisfaction guarantee.

Simply reach out to us at customersuccess@soapymania.com, and we’ll happily arrange a refund or exchange. All we ask is that you provide proof of purchase (like a receipt) and send us a quick photo of the product, so we can see what went wrong.

Once we receive and inspect your return, we’ll notify you and process your refund or exchange. Refunds will be applied to your original payment method within a few days.

Please note: Shipping costs are non-refundable, and return shipping is your responsibility. If your item is damaged or defective, we’ll gladly cover the shipping for an exchange!

Quick Rules for Returns & Exchanges:

• You have 30 days from your purchase to return or exchange an item.

• Items must be in their original packaging (even if tried, that’s okay!).

• Unfortunately, we cannot offer refunds on sale items.

We appreciate you choosing SoapyMania! If you have any questions, shoot us an email at customersuccess@soapymania.com. Dive into our fantastic collection and treat yourself to some well-deserved relaxation. 🛀😊