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FAQ

 

 Brand 🐞

At SoapyMania, we craft each product with care using high-quality, natural ingredients. Our handmade approach ensures that every item is unique, and we prioritize sustainability and cruelty-free practices in our production process. 

We are passionate about creating indulgent bath and body treats that not only pamper your skin but also uplift your senses. Our commitment to quality, sustainability, and customer satisfaction sets us apart, and we continuously strive to exceed expectations with every product we offer.

Out bath & body treats are Multi-Tasking & Multi-Functional and intended to retrain your skin to naturally stay younger for longer.

  • How do you ensure the quality of your products?

We are committed to maintaining the highest standards of quality. Our team meticulously selects premium sustainable ingredients and follows strict manufacturing processes to ensure that each product meets our standards before it reaches our customers

Product 🧼

 

No, we are proud to be a cruelty-free brand. We do not conduct any animal testing, and our products are certified cruelty-free by Leaping Bunny Standard 🐇

To prolong the shelf life of our handmade bath and body treats, we recommend storing them in a cool, dry place away from direct sunlight and humidity. Proper storage will help maintain the integrity of the products and ensure that you continue to enjoy their benefits for as long as possible.Look for the markings on the package as well. And for soaps, we recommend using - soap savers.

  • Are your products suitable for the sensitive skin?

Yes, our products were born out of necessity of treating sensitive skin and are formulated with gentle organic ingredients, making them suitable for various skin types, including sensitive skin. However, we recommend reviewing the ingredients list and conducting a patch test before use, especially if you have known allergies or sensitivities🧖‍♀️

 Shipping, Handling & Returns 📦
  • How long does it take for orders to be processed?

We strive to process and ship orders as quickly as possible. Typically, orders are processed within 1-3 business days. However, during peak seasons or promotional periods, processing times may vary. Once your order has been shipped, you will receive a confirmation email with tracking information.

  • Can I return or exchange my product?

We want you to love our products as much as we do. If for any reason you are not completely satisfied with your purchase, please contact our customer service team within 30 days of receiving your order to arrange for a return or exchange.   

  • Do you offer international shipping?

Not at this time, but we do have plans on expanding our operations.

  • Can I customize a gift set for a special occasion?

Absolutely! We offer customizable gift sets for various occasions, including birthdays, weddings, holidays, and more. Contact our customer service team at customersuccess@soapymania.com or in the website chat before placing the order to discuss your specific requirements and create a personalized gift that will delight your recipient.